The PI2M-ITGov - Panel of Indicators for Monitoring and Maintaining the Information Technology Governance (and its Framework and Tools) for an effective IT Management

Abstract

Due to IT resources - Information Technology being very expensive and vital for the survival of Organizations in today's highly competitive world, it is essential to know how these are being applied and what effective results are being achieved. Thus, as is done in other Areas of Management, applying a Set of Indicators – related to IT – can help in assessing the performance scenario and subsidize decision-making in the event that initiatives need to be replanned. In this way, this work proposes the PI2M-ITGov - Panel of Indicators for Monitoring and Maintenance of Information Technology Governance, being the same, result of the development of a research for Post-Doctorate. The PI2M-ITGov covers 12 (twelve) IT Areas and applies 36 (thirty-six) Sub-KMIs - Key Monitoring Subindicators. This research was built following the DSR - Design Science Research flow and the constructs and artifacts created (Guidelines and Worksheets) are available at the links provided. The simulation (through a Case Study), in a real world of the proposals presented here, showed an acceptable level of the tools as an effective planning resource.